🔒 Privacy Protection

1. Introduction

CM8 is committed to the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online gaming affiliate platform and services.

This Privacy Policy applies to all users of the CM8 platform and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant international data protection standards.

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

Personal Information

• Payment information including bank account details, credit/debit card numbers, e-wallet accounts, and cryptocurrency wallet addresses
• Username, password, and security questions for account authentication

Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system and device information
• Cookies and similar tracking technologies
• Gaming activity, including bets placed, games played, and transaction history
• Login times, session duration, and access patterns
• Geolocation data (where permitted by law)

Behavioral Data

• Game preferences and playing patterns
• Deposit and withdrawal history
• Participation in bonuses and promotional campaigns
• Customer support interactions and communications

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account creation, management, and maintenance
• Processing deposits, withdrawals, and payment transactions, including fraud prevention
• Providing customer support and responding to your inquiries
• Sending promotional offers, newsletters, and marketing communications (with your consent)
• Analyzing platform usage to improve our services, games, and user experience
• Ensuring compliance with legal, regulatory, and tax obligations
• Monitoring for responsible gaming practices and identifying potential problem gambling behavior
• Detecting, preventing, and investigating fraud, security breaches, and other prohibited activities

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to provide our services and fulfill our obligations under our Terms and Conditions
• Legal Obligations: Processing is required to comply with applicable laws, including KYC/AML regulations and tax reporting requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and platform improvements
• Consent: You have provided explicit consent for specific processing activities, such as receiving marketing communications

5. Data Sharing & Third Parties

We share your data with the following third parties:

• Payment processors and financial institutions to facilitate deposits and withdrawals
• Game providers and software developers to deliver gaming services
• Customer support platforms and communication tools
• Marketing and analytics partners to improve our services and deliver personalised content
• Legal and regulatory authorities when required by law, court order, or government request

We do NOT:

• Sell your personal data to third parties for profit
• Share your information with third parties for their own marketing purposes without your consent
• Transfer your data to third parties without appropriate security measures and data protection agreements

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, including countries that may not offer the same level of data protection as your home country.

Where we transfer data internationally, we ensure adequate protection measures are in place, such as Standard Contractual Clauses approved by the European Commission or other appropriate safeguards.

7. Data Security Measures

We implement industry standard security measures to protect your personal information from unauthorized access, disclosure, alteration and destruction:

• SSL/TLS encryption for all data transmission between your device and our servers
• Secure server infrastructure with firewalls, intrusion detection systems, and regular security monitoring
• Regular security audits and vulnerability assessments conducted by independent third parties
• Strict access controls and authentication requirements for employees and contractors who handle personal data
• Employee confidentiality agreements and data protection training programs
• Incident response procedures to quickly detect, contain, and remediate security breaches
• Data breach notification procedures to inform affected users and regulatory authorities as required by law

8. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services. When you close your account, we will continue to retain certain information to comply with legal and regulatory obligations.

Transaction records, including deposits, withdrawals, and gaming activity, are retained for a minimum of 5 years to comply with financial regulation and anti-money laundering laws.

Marketing data is retained until you opt out of communications or request deletion, subject to legal retention requirements.

9. Your Privacy Rights

Under applicable data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements
• Right to Restrict Processing: Limit how we use your data in certain circumstances
• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw previously given consent at any time
• Right to Lodge a Complaint: File a complaint with your local data protection supervisory authority

To exercise your rights:
Contact our privacy team or customer support through our official support channels. We will respond to your request within 30 days of receipt, or as required by applicable law.

10. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use:

• Essential Cookies: Necessary for the basic functionality of our platform, such as account authentication and security
• Performance Cookies: Collect anonymous data about how users interact with our platform to help us improve performance
• Functional Cookies: Remember your preferences and settings, such as language selection and game favorites
• Targeting Cookies: Used to deliver personalized advertisements and marketing content based on your interests

Cookie management:
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our platform.

To opt out of targeted advertising cookies, visit industry opt-out platforms such as the Network Advertising Initiative or Digital Advertising Alliance.

Third party cookies from analytics and advertising partners are subject to their respective privacy policies.

11. Marketing Communications

With your consent, we may send you promotional emails, SMS messages, and push notifications about special offers, bonuses, new games, and other marketing content.

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails, adjusting your account preferences, or contacting customer support.

Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your account, such as deposit confirmations, withdrawal notifications, and important service updates.

12. Children's Privacy

Our services are strictly intended for users aged 18 and above. We do not knowingly collect or solicit personal information from individuals under the legal gambling age.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such information and terminate the associated account.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational needs.

We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.

Latest Updated: June 2026